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Can I customize the design of my Chime card?
Can I pause my Chime account?
Can I use my card outside of the United States?
Do Chime cards have EMV chips?
Do I need a new card if I update my personal information?
How can I enable or disable transactions on my card?
How can I make purchases before receiving my physical card?
How can I replace my card?
How do I set or change my PIN?
How do I stop recurring payments from my Cards?
How do I use my Chime card with Apple®, Google®, or Samsung Pay®?
How to add money with Apple Pay on Chime?
What if my card gets lost or stolen?
What is Chime’s Virtual Card?
What should I do if my card is about to expire?
When will my card arrive?
Where can I find my cards?
Why am I being asked to verify my debit card PIN?
Why am I getting a card details error with Apple Pay?
Why did my Apple Pay debit transfer fail?
Why don’t I see Apple Pay as a payment option?
Why is my name shortened on my card?
Why isn’t my Apple Pay transfer going through?
Chat with us in the Chime app The easiest way to reach us is through the Chime app.
Call us at (844) 244‑6363 Our Member Services team is here for you 24/7.
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Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Chime Visa® Debit Card, the secured Chime Credit Builder Visa® Credit Card and the secured Chime Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank. © 2013-2025 Chime. All Rights Reserved.
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