If you recently received your physical Chime card, make sure to activate it in the Chime app. For activation instructions, see Get started with your Chime cards.
Note: Certain products and features may require physical Chime card activation and are available only to eligible members.
Which products and features may require card activation?
- ACH transfer (Transfers to and from external bank accounts)
- Outbound Instant Transfer
- Mail a Check
- Mobile Check Deposit
Note: Pay Anyone and Inbound Instant Transfer may be available before physical Chime card activation with restricted limits.
I activated my card, but I still can't access a product or feature
If you've activated your card and still don't have access to a product or feature, review the eligibility requirements in the following Help Center articles:
- Send, track, and cancel a check with Chime
- Deposit a check in the Chime app
- How do I send or request money with Pay Anyone?
- Am I eligible for SpotMe®?
- How do I instantly transfer money to my Chime account using an external debit card?
- Instant transfers with an external debit card in Chime
- How do I fund my Chime account using my external account?
- Transfer money between Chime and an external bank
Do you still need help?
See How do I contact Chime customer service? for ways to contact Chime Member Services.