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Customer Support
Does Chime have any physical locations?
How can I get my account statements if I can’t access the Chime app or website?
How do I contact Chime customer service?
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Refunds
How do I request a refund from a merchant?
How do refunds work?
How long do refunds take to show up in my account?
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Technical Issues
How do I add fingerprint capabilities for Android?
How do I disable location tracking on iPhone or Android?
How do I troubleshoot email verification code issues?
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Call us at (844)Ā 244‑6363 Our Member Services team is here for you 24/7.
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ChimeĀ® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Chime VisaĀ® Debit Card, the secured Chime Credit Builder VisaĀ® Credit Card and the secured Chime VisaĀ® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank. Ā© 2013-2025 Chime. All Rights Reserved.
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