How do I troubleshoot email verification code issues?

If you don’t receive a verification code by email, try the following:

  • Confirm the inbox you’re checking matches the email address associated with your Chime account.
  • Check your spam folder.
  • Wait a while before trying again.

If you forgot the email address associated with your account, or no longer have access to it, visit How do I update my email address? to learn how to update it.