The quickest way to request a refund or correct a charge is usually by contacting the merchant directly.
If you bought something in person/at a retail location:
Call or visit the store to request a refund.
Bring your receipt if you have it—it can help speed up the process.
If you made your purchase online:
Search for the merchant’s name plus “refunds” or “returns” to find their policy.
Check the “Contact Us” or “Customer Support” section on the merchant’s website.
If you're asked to submit a message, describe the issue clearly and include photos or documents if needed.
Providing specific details can help resolve your request more quickly.