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Account Info

Are Chime accounts FDIC insured?
Can I add a beneficiary to my Chime account?
Does Chime offer joint accounts or business accounts?
Does Chime offer secondary cards?
How do I change my home address?
How do I change my password?
How do I close a deceased member’s account?
How do I find my bank partner for my Chime Checking Account?
How do I find my Chime account number and routing number?
How do I fix an error in my Social Security number (SSN)?
How do I reset my password if I can't log in?
How do I update my address?
How do I update my date of birth?
How do I update my email address?
How do I update my phone number?
How do I update or correct my name on my Chime account?
How do I upload, replace, or delete my profile photo?
What do I do if I enrolled with an incorrect email address?
What if I forgot my email address?
What if I no longer have access to the email address associated with my account?
What if I no longer have access to the phone number associated with my account?
What is the bank account name for Chime?
What type of account is my Chime account?
What’s a $ChimeSign and how do I change mine?
Who can see my profile photo?
Why can’t I reset my password or update my phone number or email address?
Why can’t I update the address associated with my account?
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Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Chime Visa® Debit Card, the secured Chime Credit Builder Visa® Credit Card and the secured Chime Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank. © 2013-2025 Chime. All Rights Reserved.
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