How do I change my password?

You can change your password in the Chime app if you're already logged in. To update your password:

1. Go to Profile.
2. Tap  Personal info.
3. Tap Update Password.
4. Enter your current password and tap Next.
5. Enter your new password and tap Next.

After updating your password, you’ll receive a confirmation email and text message from Chime.

The next time you sign in to the Chime app, you'll be prompted to create a new four-digit mobile unlock passcode.

Password requirements

To help protect your account, your new password must:

• Be at least 12 characters

• Include a mix of letters, numbers, and at least one special character

• Exclude personal information (like your name, birthdate, or email)

• Be different from your current password

If you've changed your phone number

During the password reset process, tap or click Update number, then follow the instructions to verify your identity with a valid ID and update your phone number.

If you don’t have access to your email

You’ll need to update your email before continuing. Visit How do I update my email address? for steps.