General
MyPay
Credit Builder
Popular Articles
- How do I file my taxes through Chime?
- How does Chime’s car insurance partnership work?
- Can I get cash back when I make a purchase?
- What is Chime Deals?
- What is Chime’s Standard Referral Program?
- How do I request a refund from a merchant?
SpotMe®
- How do I turn SpotMe on or off?
- Can I use SpotMe® with Credit Builder?
- What is SpotMe®?
- How do I get SpotMe®?
- What does SpotMe® cover?
- How do I get a higher SpotMe® limit?
Account Info
- What should I do if I made a mistake while filing my taxes?
- How do I update my date of birth?
- How do I update my Social Security number (SSN)?
- Can I reopen my Chime account after closing it?
- What is Safer Credit Building?
- How do I view details about my transactions?
Direct Deposit
- When do I get paid for my Social Security benefits?
- How does direct deposit work?
- Will I get my tax refund early?
- How do I set up direct deposit?
- Can my direct deposit go into my Savings Account?
- How do I get paid early?
Your Card
- How do I stop recurring payments from my debit or Credit Builder card?
- Can I continue paying my recurring bills after I freeze my card?
- Can I customize the design of my Chime card?
- Where can I find and manage my cards in the Chime App?
- What is Chime’s Virtual Card?
- Can I reactivate my card after reporting it lost or stolen?
Checking Account
- What is the bank account name for Chime?
- Can I pause my Chime account?
- How do I check my Checking Account balance?
- Can I delete or hide a transaction from my statement?
- Why does my account have a negative balance?
- What are pending transactions?
The Chime App
- How do I log out of the Chime app?
- How do I update my Chime username?
- Can I hide my account balance from my home screen?
- How do I use a one-time login link?
- How do I reset my four-digit app passcode?
- How do I troubleshoot email verification code issues?
Savings
Move Money
- What are Pay Anyone Groups?
- How do I disable Move My Pay?
- Why is there a pending transaction when making a withdrawal?
- How do I cancel a bank transfer with Chime?
- Does Chime have any physical locations?
- Can I use my Chime account with third-party apps?
Trust and Safety
- What if I don't get a call back from Chime Support?
- How do I talk to ChimeBot?
- How do I know if I’m being phished?
- Is this communication from Chime?
- Does Chime sell or share my personal information?
- What is SendSafely?
Dispute a Charge
- What is considered new information in a dispute?
- What are common examples of new information by dispute type?
- Common terms you may hear when disputing a transaction
- What kinds of transactions can I dispute?
- How do I dispute a charge on my card?
- What happens when I dispute a charge on my Credit Builder Account?