General
Popular Articles
- Can I manage my bills online?
- How does credit reporting with Credit Builder work?
- What’s a 1099 form?
- Where's my direct deposit?
- How do I update my name?
- What if my card gets lost or stolen?
SpotMe®
- What is SpotMe®?
- How do I get SpotMe®?
- What does SpotMe® cover?
- How do I get a higher SpotMe® limit?
- I lost my SpotMe® access. How do I get it back?
- What are SpotMe® Boosts?
Account Info
- How do I update my address?
- How do I update my phone number?
- How do I update my email address?
- How does Chime handle federal and bank holidays?
- How can I close my Chime account?
- What are my privacy choices?
Direct Deposit
- How does direct deposit work?
- Will I get my tax refund early?
- Can my direct deposit go into my Savings Account?
- Why was my direct deposit returned to my employer?
- When do I get paid for my Social Security benefits?
- What is My Paycheck?
Your Card
- Can I make purchases before receiving my Chime card?
- If I changed my personal information, do I need a new card?
- What if my card never arrived?
- What should I do if my card is about to expire?
- How can I enable or disable transactions on my card?
- How do I activate my card?
Checking Account
- What are pending transactions?
- How do I view my running balance?
- How do I add money to my Chime Checking Account?
- How do I deposit cash into my Chime Checking Account?
- How long does it take for money to post to my Chime Checking Account?
- What are my spending and cash withdrawal limits?
The Chime App
- How do I disable location tracking on iPhone or Android?
- How do I set up Apple Pay?
- How do I set up Google Pay and Samsung Pay?
- How do I use Apple Pay?
- How do you use Connected Accounts?
- Where can I make purchases with Apple Pay?
Savings
Move Money
- How do I transfer money from my Chime Checking Account to an external bank account?
- How do I deposit a check into my Chime Checking Account?
- How do I transfer money from another bank to my Chime Checking Account?
- How do I use Pay Anyone?
- How do I use Pay Anyone to send money?
- What are Recent friends in Pay Anyone?
Trust and Safety
Dispute a Charge
- How do I request a refund from a merchant?
- How do I dispute a charge on my card?
- What happens when I dispute a charge on my Credit Builder Account?
- How do I cancel a dispute?
- How long will it take to resolve my dispute?
- Why did Chime close my card after I reported an unauthorized charge?