General
Chime Membership
- What is Chime+?
- How do I get Chime+?
- How is Chime+ different?
- What happens if I lose Chime+?
- Is Chime+ free?
- How do I qualify for Chime+?
MyPay
- How do I make a MyPay repayment?
- MyPay Additional Data Sources
- What is MyPay™?
- Am I eligible for MyPay®?
- How is my MyPay® Available now amount determined?
- How is my MyPay® credit limit determined?
Instant Loans
- What happens if I miss an instant loans payment
- How much can I borrow?
- What are Chime Instant Loans?
- How do I get a loan?
- How quickly can I get my Instant Loan?
- How does loan repayment work?
Popular Articles
- My direct deposit arrived after 45 days, do I still get a referral bonus?
- Why haven’t I received my referral bonus?
- Does Chime offer referral incentives?
- I signed up for Chime without using a referral link. Can I still get the referral bonus?
- How does my friend’s Chime referral link work?
- Why did my referral bonus change?
SpotMe®
- How do I turn SpotMe on or off?
- Can I use SpotMe® with Credit Builder?
- What is SpotMe®?
- How do I get SpotMe®?
- What does SpotMe® cover?
- How do I get a higher SpotMe® limit?
Account Info
- Can I add a beneficiary to my Chime account?
- Can I stop my account from closing after requesting it?
- How do I find my bank partner for my Chime Checking Account?
- How do I claim a Chime sweepstakes or contest prize?
- What should I do if I made a mistake while filing my taxes?
- How do I update my date of birth?
Direct Deposit
- When do I get paid for my Social Security benefits?
- How does direct deposit work?
- Will I get my tax refund early?
- How do I set up direct deposit?
- Can my direct deposit go into my Savings Account?
- How do I get paid early?
Cards
- Why didn't I get cash back?
- Does my cash back expire?
- What categories can I earn cash back on?
- How do I view my cash back?
- What happens to my cash back if I no longer have Chime+ status?
- How do I become eligible for cash back?
Checking Account
- What is the bank account name for Chime?
- Can I pause my Chime account?
- How do I check my Checking Account balance?
- Can I delete or hide a transaction from my statement?
- Why does my account have a negative balance?
- What are pending transactions?
The Chime App
- What are Chime Everyday Savings & Offers?
- How do I log out of the Chime app?
- How do I update my Chime username?
- Can I hide my account balance from my home screen?
- How do I use a one-time login link?
- How do I reset my four-digit app passcode?
Savings
- Why Can’t I Make a Purchase with My Chime Savings Account?
- Can I get a statement for my Savings account that is shorter than one month?
- Why is my money going into my Savings account without me moving it?
- Why did my savings cover my SpotMe balance?
- What is the Savings Sweep Program?
- How do I split my direct deposit?
Move Money
- Pay Anyone
- Mobile Check Deposit
- Cash & ATMs
- Transfers into your Chime account
- Transfers out of your Chime account
- Why am I getting a card details error with Apple Pay?
- Why did my Apple Pay debit transfer fail?
- Why isn’t my Apple Pay transfer going through?
- Are there limits when using Apple Pay to add money?
- Why don’t I see Apple Pay as a payment option?
- How to add money with Apple Pay on Chime?
Trust and Safety
- What if I don't get a call back from Chime Support?
- How do I talk to ChimeBot?
- How do I know if I’m being phished?
- Is this communication from Chime?
- Does Chime sell or share my personal information?
- What is SendSafely?
Dispute a Charge
- What is considered new information in a dispute?
- What are common examples of new information by dispute type?
- Common terms you may hear when disputing a transaction
- What kinds of transactions can I dispute?
- How do I dispute a charge on my card?
- What happens when I dispute a charge on my Credit Builder Account?