General
Popular Articles
- I received a B Notice. What now?
- Can Chime help me manage my bills?
- How does credit reporting with Credit Builder work?
- What’s a 1099 form?
- Why is my direct deposit late?
- How do I update my name?
SpotMe®
- What is SpotMe®?
- How do I get SpotMe®?
- What does SpotMe® cover?
- How do I get a higher SpotMe® limit?
- I lost my SpotMe® access. How do I get it back?
- What are SpotMe® Boosts?
Account Info
- How do I update my date of birth?
- How do I update my Social Security number (SSN)?
- Can I reopen my Chime account after closing it?
- What is Safer Credit Building?
- How do I view details about my transactions?
- How do I check my Credit Builder balance?
Direct Deposit
- How does direct deposit work?
- Will I get my tax refund early?
- Can my direct deposit go into my Savings Account?
- Why was my direct deposit returned to my employer?
- When do I get paid for my Social Security benefits?
- What is My Paycheck?
Your Card
- Can I reactivate my card after reporting it lost or stolen?
- Can I withdraw money from an ATM with my Credit Builder card?
- Why couldn’t I get a Credit Builder card?
- What should I do if the ATM gave me the wrong amount?
- Why couldn't I make an ATM withdrawal with my Chime card?
- I got charged an incorrect ATM fee with my Credit Builder card. What should I do?
Checking Account
- Why does my account have a negative balance?
- What are pending transactions?
- How do I see my available-to-spend balance?
- How do I add money to my Chime Account?
- How do I deposit cash into my Chime Account?
- How long does it take for money to post to my Chime Checking Account?
The Chime App
- How do I use a one-time login link?
- How do I reset my four-digit app passcode?
- How do I troubleshoot email verification code issues?
- How do I troubleshoot phone verification code issues?
- iOS system requirements for the Chime mobile app
- Chime App Shortcuts
Savings
Move Money
- Does Chime offer international transfers?
- Does Chime offer wire transfers?
- Why was my check rejected after I tried to deposit it?
- How much money can I deposit with Mobile Check Deposit?
- How long will it take to get my money after depositing a check?
- How do I get access to Mobile Check Deposit?
Trust and Safety
Dispute a Charge
- What kinds of transactions can I dispute?
- How do I dispute a charge on my card?
- What happens when I dispute a charge on my Credit Builder Account?
- How do I cancel a dispute?
- How long will it take to resolve my dispute?
- Why did Chime close my card after I reported an unauthorized charge?