General

Popular Articles

• Can I manage my bills online?
• How does credit reporting with Credit Builder work?
• Child Tax Credit
• What’s a 1099 form?
• Where's my direct deposit?
• Tax refunds

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SpotMe

• What are SpotMe tips?
• I lost my SpotMe access. How do I get it back?
• What are SpotMe Bonuses?
• What are SpotMe Boosts?
• If SpotMe covers me, do I pay it back?
• Why did my SpotMe limit go down?

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Account Info

• How can I close my Chime account?
• What are my privacy choices?
• Why can’t I access my account?
• How do I reset my password?
• Does Chime offer joint accounts?
• What type of account is my Chime account?

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Direct Deposit

• How do I set up direct deposit?
• What is early direct deposit?
• Is direct deposit the only way to add funds to my account?
• How long will it take for my money to post to my Chime Checking Account?

Your Card

• How do I activate my Chime Visa® Debit Card?
• Why was my transaction declined?
• How do I get a replacement card?
• Does Chime offer EMV chip cards?
• How do I reset my PIN for my Chime Visa Debit Card?
• Can I use my Chime Visa Debit Card outside of the United States of America?

Checking Account

• How do I view my running balance?
• How do I request a refund from a merchant?
• What is a provisional credit?
• How do I add money to my Chime Checking Account?
• How do I deposit cash in my Chime account?
• What is the proposed calculation in Tip Suggestions?

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The Chime App

• How do I set up Apple Pay?
• How do I set up Google Pay and Samsung Pay?
• How do I use Apple Pay?
• How do you use Connected Accounts?
• Where can I make purchases with Apple Pay?
• What other important information should I know when using Android Pay and Samsung Pay?

Savings

• How do I view my running balance?
• What do I need to know about the Chime Savings Account?
• What is Automatic Savings and how does it work?
• Why can we only make six savings-to-checking transfers per month?

Move Money

• How do I transfer money from my Chime Checking Account to an external bank account?
• How does Mobile Check Deposit work?
• How do I transfer money to my Chime Checking Account?
• Pay Anyone
• How do I use Pay Anyone to send money?
• What are top friends?

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Trust and Safety

• Upload a document to an existing dispute
• What is SendSafely?
• The Dispute Timeline
• Why did you close my card?
• How do I check the status of my dispute? 
• Fingerprint Authentication for Android

See all 7 articles