General
Popular Articles
- Can I manage my bills online?
- How does credit reporting with Credit Builder work?
- What’s a 1099 form?
- Where's my direct deposit?
- Tax refunds
- How do I update my name?
SpotMe
- What are SpotMe tips?
- I lost my SpotMe® access. How do I get it back?
- What are SpotMe Bonuses?
- What are SpotMe Boosts?
- If SpotMe covers me, do I pay it back?
- Why did my SpotMe® limit go down?
Account Info
- How do I update my address?
- How do I update my phone number?
- How do I update my email address?
- How can I close my Chime account?
- What are my privacy choices?
- Why can’t I log in to my account?
Direct Deposit
Your Card
- Why did Chime close my card after I reported it lost or stolen?
- How do I activate my Chime Visa® Debit Card?
- Why was my transaction declined?
- How do I get a replacement card?
- Does Chime offer EMV chip cards?
- How do I reset my PIN for my Chime Visa Debit Card?
Checking Account
- What are pending transactions?
- What are Chime Instant Loans?
- How do I view my running balance?
- How do I add money to my Chime Checking Account?
- How do I deposit cash into my Chime Checking Account?
- How long will it take for my money to post to my Chime Checking Account?
The Chime App
Savings
Move Money
- How do I transfer money from my Chime Checking Account to an external bank account?
- How do I deposit a check into my Chime Checking Account?
- How do I transfer money from another bank to my Chime Checking Account?
- How do I use Pay Anyone?
- How do I use Pay Anyone to send money?
- What are Recent friends in Pay Anyone?
Trust and Safety
Dispute a Charge
- How do I request a refund from a merchant?
- How do I dispute a charge on my Chime card?
- What happens when I dispute a charge on my Credit Builder Account?
- How do I cancel a dispute?
- How long will it take to resolve my dispute?
- Why did Chime close my card after I reported an unauthorized charge?