Whether you just opened a Chime Checking Account or requested a replacement card, you should receive it in 7 to 10 business days (i.e., excluding weekends and holidays).
If your card doesn’t arrive after 10 business days, it may have become lost in the mail and we will need to send you a replacement. Follow the instructions in How do I get a replacement Chime card? to send a request. Make sure that your address is accurate.
After submitting your request, we’ll verify your address and send you a replacement card. We ship our cards in a green envelope; be sure to look in and around your mailbox to ensure it hasn’t been delivered yet.
If you need further assistance, contact us.