What if my card never arrived?

You can request a replacement card in your Chime app if it hasn't arrived after 10 business days (i.e., excluding weekends and holidays):

      1. Go to Settings.
      2. Tap Cards.
      3. Tap Manage physical card.
      4. Select Replace card to replace physical card.
      5. Tap Continue.

For your card to arrive at the right place, it’s important to make sure your address is accurate in your app. When you report your card as lost, we'll automatically block transactions on that card to keep your money safe.

Was this article helpful?
3663 out of 7272 found this helpful

Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

© 2013-2023 Chime. All Rights Reserved.