What if my card never arrived?

You can request a replacement card in your Chime app if it hasn't arrived after 10 business days (i.e., excluding weekends and holidays):

1. 1. 1. Go to Settings.
      2. Tap Cards.
      3. Tap Manage physical card.
      4. Select Replace card to replace physical card.
      5. Tap Continue.

For your card to arrive at the right place, it’s important to make sure your address is accurate in your app. When you report your card as lost, we'll automatically block transactions on that card to keep your money safe.