If you believe you should have Chime+ but don’t see it, follow these steps:
1. Confirm your eligibility
- Open the Chime app and check your direct deposit history.
- Ensure you received a single qualifying Direct Deposit of $200* or more in the last 34-days.
2. Update your Chime app
- Ensure you are on version 5.265.0 or higher.
- Follow the steps in How do I update my Chime app?
3. Contact Chime Support
If everything looks correct but you still don’t have Chime+, visit How do I contact Chime customer service?
*To be eligible for Chime+™ status you must receive a Qualifying Direct Deposit to your Chime Checking Account in the preceding 34 days. Certain products marketed as Chime+ benefits have additional eligibility requirements. While some Chime+ benefits may have associated fees, none of these fees are mandatory to access Chime+ benefits or to maintain Chime+ status. See Chime+ Terms and Conditions for details.
CHIME+ is a Trademark of Chime Financial, Inc.