If you believe you should have Chime Plus but don’t see it, follow these steps:
1. Confirm your eligibility
- Open the Chime app and check your direct deposit history.
- Ensure you received a single qualifying Direct Deposit of $200* or more in the last 34-days.
2. Update your Chime app
- Ensure you are on version 5.265.0 or higher.
- Follow the steps in How do I update my Chime app?
3. Contact Chime Support
If everything looks correct but you still don’t have Chime Plus, visit How do I contact Chime customer service?
*To be eligible for Chime Plus™ status you must receive a Qualifying Direct Deposit to your Chime Checking Account in the preceding 34 days. Certain products marketed as Chime Plus benefits have additional eligibility requirements. While some Chime Plus benefits may have associated fees, none of these fees are mandatory to access Chime Plus benefits or to maintain Chime Plus status. See Chime+ Terms and Conditions for details.
CHIME Plus is a Trademark of Chime Financial, Inc.