If you believe you should have Chime Plus but don’t see it, follow these steps:
1. Confirm your eligibility
- Open the Chime app and check your direct deposit history.
- Ensure you received either a single qualifying direct deposit of $200 or more, or $400 or more total cumulatively in the last 34-days.
2. Update your Chime app
- Ensure you are on version 5.265.0 or higher.
- Follow the steps in How do I update my Chime app?
3. Contact Chime Support
If everything looks correct but you still don’t have Chime Plus, visit How do I contact Chime customer service?
For more information on Chime Plus eligibility, refer to How do I qualify for Chime Plus? In our Help Center
CHIME Plus is a Trademark of Chime Financial, Inc.