Chime will only communicate with you through our official channels:
- Email: addresses that end in @chime.com
- Phone: (844) 244-6363
- Short code: 24463 (Message and data rates may apply)
- X: https://x.com/chime and https://x.com/chimehelps
- Facebook: https://www.facebook.com/chime
- Instagram: https://www.instagram.com/chime/
- TikTok: https://www.tiktok.com/@chime
To confirm the communication you've received is from us, double-check the email address or look for the blue checkmark next to our name on X (Twitter), Facebook, TikTok, and Instagram.
In addition, Chime will NEVER
- Ask you for personal information, such as:
- Full Social Security Number (We may ask for the last four digits.)
- Account or routing numbers
- Debit or credit card number/information (We may ask for the last four digits of a card number.)
- PIN
- Username or password
- Request money in exchange for services
- Refer to ourselves as “Chime Banking”
- Refer to our Member Services agents as “ambassadors” or “reps”
If you suspect that your account or personal information is at risk, contact Chime immediately (refer to the article How do I contact Chime customer service?) . We take the privacy and security of your account and personal information seriously.