You can close your Chime Checking Account in the Chime mobile app.
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- Go to Profile.
- Tap Personal info.
- Tap Close Account and follow the steps.
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Alternatively, you can call us at (844) 244-6363 to close any of your accounts, whether it is a Checking Account, or Savings Account.
Checking Account closure requests are typically processed within 5 business days. If you have any remaining balance (s) we'll process a refund check within fourteen (14) days of account closure to be subsequently mailed to the address we have on file. If the 14th day after closure is a weekend or a holiday, then the check will be processed by the next business day. Allow thirty (30) days from the closure date to receive the check in the mail. Once your account is closed, you can no longer access it. If you need tax documents or other types of statements for the account before closing it, download them in the Documents section of your app profile.
Frequently asked questions
What if I have money in my account when I close it?
We recommend you transfer any money in your account to an external bank account before closing it. Visit How do I transfer money from my Chime Checking Account to an external bank account? to learn how.
If you’re unable to transfer the money before closing your account, we'll process a refund check within fourteen (14) days of account closure to be subsequently mailed to the address we have on file. If the 14th day after closure is a weekend or a holiday, then the check will be processed by the next business day. Allow thirty (30) days from the closure date to receive the check in the mail. Please ensure your address is up to date in the app by going to Profile and tapping Personal Info.
If you'd like to check the status of your account closure, contact Chime Member Support at (844) 244-6363.
What if I have a negative balance when I close it?
We recommend clearing any negative balances before closing your Chime account. If you have any more questions, call us at (844) 244-6363.
How do I close a deceased member’s account?
Call us at (844) 244-6363.