Here’s what to do if your Pay Anyone transfer doesn’t go through:
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Check your Checking Account balance. If needed, transfer money from your Savings Account before trying again.
- Note: Some members may also be able to fund transfers using a linked external debit card, but limits for these transactions may be lower.
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Make sure you or the recipient hasn’t reached Pay Anyone limits. You can check your limits in the Chime app under Settings > Account Info > View Limits.
- Note: For non-members, the claim limit is $5,000 per month when using an external debit card.
- If your transfer was blocked, you’ll see the message “Pay Anyone is currently unavailable.” This means Chime blocked the transfer as a security precaution to help protect your account. We recommend waiting before trying again. However, if the transfer is still flagged as suspicious, it may continue to be blocked, even after waiting. If the transaction is urgent, consider using an alternative payment method.
- Complete two-factor authentication (2FA) if prompted. This helps keep your account secure.
- Double-check the recipient’s details before sending. Transfers to Chime members can’t be canceled or reversed once sent. Transfers to non-members also can’t be canceled or reversed once claimed by the non-member. If you’re unsure, ask members to confirm their $ChimeSign, or non-members to confirm their phone number or email address before sending.
Pay Anyone transfers cannot be reversed. Chime does not reimburse funds sent through Pay Anyone. Be careful and always protect yourself from scams. For more tips on staying safe, visit Trust and Safety in our Help Center and How to Avoid Scams That Target Chime Members blog post.
If you still need help, contact us.