If you're expecting a call from Chime Member Services and haven't received it, check if your phone is in a mode that blocks incoming calls, such as Do Not Disturb, Airplane Mode, or Silence Unknown Callers.
We will only call the phone number that is on file with your account. If you’re unsure, open the Chime app and go to Settings > Personal info to ensure your phone number is correct.
If you still don't get the call, you can call us at (844) 244-6363.
Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
The Chime Visa® Debit Card and the secured Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank.
*Chime is not FDIC-insured. The Bancorp Bank, N.A. and Stride Bank, N.A. are the FDIC-insured members. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
© 2013-2025 Chime. All Rights Reserved.