If you're expecting a call from Chime Member Services and haven't received it, check if your phone is in a mode that blocks incoming calls, such as Do Not Disturb, Airplane Mode, or Silence Unknown Callers.
We will only call the phone number that is on file with your account. If you’re unsure, open the Chime app and go to Settings > Personal info to ensure your phone number is correct.
If you still don't get the call, you can call us at (844) 244-6363.
Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.
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