How do I set or change my PIN?

You can set or change your PIN in your Chime app or by phone.

Chime app:

  1. Go to Settings.
  2. Tap Account settings.
  3. Tap Create / Change your ATM PIN and follow the prompts.

By phone:

Call 844-244-6363 and follow the prompts to set or reset your PIN. You'll need your card information, so make sure it's nearby.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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