How do I set or change my PIN?

You can set or change your PIN in your Chime app or by phone.

Chime app:

  1. Go to Settings.
  2. Tap Cards.
  3. Select which card you want to update.
  4. Tap Change PIN.
  5. Follow the prompts to set and confirm your new PIN.

By phone:

Call (844) 244-6363 and follow the prompts to set or reset your PIN. You'll need your card information, so make sure it's nearby.

You don’t need to set a PIN for the virtual card because you can’t use it to access ATMs at this time.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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