Can I reactivate my card after reporting it lost or stolen?

If you report your card as lost or stolen, neither you nor our support team can reactivate the card. This helps keep your money secure. 

Until your new card arrives, you can make purchases and pay bills online with your temporary digital card. To find it in your Chime app:

  1. Go to Settings.
  2. Tap Account Settings.
  3. Tap View temporary card.

Your temporary card and physical card numbers will match once you receive and activate your new physical card. You won’t be able to use your temporary card after activating your new physical card.

If you still need help, contact us.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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