Chime will only communicate with you through our official channels:
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- Email: addresses that end in @chime.com
- Phone: (844) 244-6363
- Short code: 24463
- X: https://x.com/chime and https://x.com/chimehelps
- Facebook: https://www.facebook.com/chime
- Instagram: https://www.instagram.com/chime/
- TikTok: https://www.tiktok.com/@chime
To confirm the communication you've received is from us, double-check the email address or look for the blue checkmark next to our name on Twitter, Facebook, TikTok, and Instagram.
In addition, Chime will NEVER
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- Ask you for personal information, such as:
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- Full Social Security Number (We may ask for the last four digits.)
- Account or routing numbers
- Debit or credit card number/information (We may ask for the last four digits of a card number.)
- PIN
- Username or password
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- Request money in exchange for services
- Refer to ourselves as “Chime Banking”
- Refer to our Member Services agents as “ambassadors” or “reps”
- Ask you for personal information, such as:
If you suspect that your account or personal information is at risk, contact Chime immediately (refer to the article How do I contact Chime?) . We take the privacy and security of your account and personal information seriously.