Is this communication from Chime?

Chime will only communicate with you through our official channels:

To confirm the communication you've received is from us, double-check the email address or look for the blue checkmark next to our name on Twitter, Facebook, TikTok, and Instagram.

In addition, Chime will NEVER

    • Ask you for personal information, such as:
        • Full Social Security Number (We may ask for the last four digits.)
        • Account or routing numbers
        • Debit or credit card number/information (We may ask for the last four digits of a card number.)
        • PIN
        • Username or password
    • Request money in exchange for services
    • Refer to ourselves as “Chime Banking”
    • Refer to our Member Services agents as “ambassadors” or “reps”

If you suspect that your account or personal information is at risk, contact Chime immediately (refer to the article How do I contact Chime?) . We take the privacy and security of your account and personal information seriously.

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Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

The Chime Visa® Debit Card and the secured Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank.

*Chime is not FDIC-insured. The Bancorp Bank, N.A. and Stride Bank, N.A. are the FDIC-insured members. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

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