How do I update my phone number?

You can update the phone number associated with your account in the Chime mobile app.   

To update your phone number, follow the steps below.

  1. Tap the gear icon to open Settings.
  2. Tap Personal info.
  3. Tap the pencil icon next to your phone number to edit.
  4. Enter your new phone number.
  5. Tap Next

You may be asked to provide additional information to verify your account, such as a valid government-issued photo ID or other account information.

Frequently Asked Questions

What if I no longer have access to the phone number associated with my account or cannot receive a 2FA SMS to the number?

If you’re unable to verify your account successfully, or if you cannot successfully update your phone number, call us at (844) 244-6363 for further assistance.

Was this article helpful?
2468 out of 7590 found this helpful

Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

© 2013-2023 Chime. All Rights Reserved.