How do I troubleshoot issues with my ACH recurring transfer?

Here are a few steps to check if you are getting error messages when using your ACH recurring transfer:


Check your transfer limits:


  • Make sure you haven’t reached your daily or monthly limits. You can check these in the Chime app by going to: Profile > Account Limits

  • If you’ve hit your limit, you can try again when your limits reset the next day or month

  • In the meantime, try using another transfer method available in the Chime app.


Check the available money in your external account:


  • Make sure your linked external account has enough balance to cover the transfer.


Review your linked external account:


  • If your recurring transfer isn’t working, try these steps:

  1. Check the linked external account details.

  2. Re-link the external account if needed.

  3. Delete and set up the recurring transfer again.

Make sure your Chime debit card is activated


  • Recurring transfers will not work if your Chime card isn't active. Once your card is activated, delete the current recurring transfer and set it up again.