There are a few possible reasons why your auto reload would pause.
- There might be insufficient funds in your linked external debit card.
- The auto reload transaction might exceed your Instant Transfer limit.
- You can find your instant transfer limits in-app under Profile > Account Info > View Limits.
- Our system might have detected unusual activity in your account.
- The linked external debit card might have expired or been removed from your account.
- There might be negative balance in your account.
There may be times when instant transfers may be delayed due to network timing or other factors beyond our control.