How do I set up and manage my notifications?

You can turn Chime notifications on or off in the app:

  1. Go to Profile
  2. Tap Notifications.
  3. Use the toggle switches to manage your preferences.

If you've turned on notifications in the Chime app but still aren't receiving them, try the following: 

  1. Go to Settings > Notifications.
    • Toggle the switches on and off to enable or disable notifications 
  2. Ensure your device and the app is up to date. Check your device notification settings for the Chime app to ensure that your preferences were not reset.
    • On rare occasions, your latest device software update might reset the notification settings. 
    • Please make sure to check the device notification settings to ensure push notifications for the Chime app are enabled.
  3. Ensure the device is not in FocusWorkSleep, or Do Not Disturb mode.