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General
Dispute a Charge

Dispute a Charge

What kinds of transactions can I dispute?
How do I dispute a charge on my card?
What happens when I dispute a charge on my Credit Builder Account?
How do I cancel a dispute?
How long will it take to resolve my dispute?
Why did Chime close my card after I reported an unauthorized charge?
How do I upload documents to a dispute?
How do I check the status of my dispute?
What is a chargeback?
What's a temporary credit?

Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.