Your card information is at risk when unauthorized charges appear on your account. In order to protect your money, we disable the card and send you a new one. This replacement card has a new number, expiration date, and security code, and is connected to the same Checking or Credit Builder Account you were using before. It’ll arrive in 7 to 10 business days.
To learn about ways you can access your money, make purchases, and pay bills while you wait for your new card to arrive, read Can I make purchases before receiving my Chime card?
For tips on keeping your account safe, read our blog posts: