It's likely that you lost SpotMe access because you stopped meeting the qualifying direct deposit requirement for the feature. To get SpotMe back, you need to receive a single qualifying direct deposit of at least $200 into your Chime Checking Account. For the direct deposit to qualify, it must be made by Automated Clearing House (ACH) from your employer, payroll provider, gig economy payer, or benefits payer, OR by Original Credit Transaction (OCT) from your gig economy payer.
After you meet this requirement, you will be able to turn SpotMe back on. Please keep in mind that in order to keep using the feature, you must receive a single qualifying direct deposit of $200 or more over the preceding 34 days.
Chime Member Service agents cannot turn SpotMe back on for you if you have become ineligible.
Please read our SpotMe Terms and Conditions on our Policies page if you still have questions about SpotMe.