You might have lost SpotMe because you don’t meet the qualifying direct deposit requirement anymore. If SpotMe is deactivated, you'll get an email at the address linked to your Chime account.
To get SpotMe back, you need to get a qualifying direct deposit of $200 or more into your Chime Checking Account, and continue receiving at least one such deposit every 34 days to maintain access. Read more about qualifying deposits in How do I get SpotMe®?
Chime Member Service agents can’t activate SpotMe for ineligible accounts. For more information, review the Terms and Conditions on our Policies page.