How do I upload documents to an existing dispute?

You can use the app to submit images of documents (like receipts, invoices, and other documents) to support an existing dispute – one you’ve already filed, or one that Chime filed on your behalf. 

How does it work?

To upload documents to a dispute, follow these steps:

  1. In the Chime app, tap Disputes and choose the dispute you want to add images to.
  2. Tap the ellipse (3 dots:) at the top right-hand corner. 
  3. Tap Add supporting documentation
  4. Under Add a supporting document or photo, tap Add an image
    • Tap Take photo to take a photo of the document.
    • Tap Camera roll to select an image of the document from your camera roll.
    • Tap File to upload a file on your device.  

Once you've uploaded your documents, tap Submit and then Got it to return to the main page of the Chime app. 

Frequently asked questions

  • Do I need to email uploaded images to Chime after I upload them in the app? 
    • No! After you upload an image to your dispute in the Chime app, it’s automatically attached to that dispute. You don’t need to send an email. 
  • How many documents can I attach to my dispute? 
    • You may upload 4 documents per session, and a total of 10 document uploads to any dispute. 
  • How can I check the progress of my dispute?
    • You can check the status of any dispute by opening the Chime app, tapping Disputes, and selecting the dispute you want to view. For more information, read this article.
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