Can I manage my bills online?

The Chime mobile app allows you to keep track of recurring subscriptions you pay for with your Chime card  or via direct billing through your Chime account number and routing number. If you subscribe to services like Netflix and Spotify, this feature allows you to track your monthly spending and get contact information for merchants all in one place. To view your bills in the app, follow these steps:

      1. Go to the home screen
      2. Tap Bills

What if I don't see one of my bills?

A merchant usually appears in the Bills Hub after 1 or 2 billing cycles. If a merchant or transaction that you expect to see isn’t showing up, please check the app again soon for updates. We’re always improving this feature and expanding eligible bills.

How do I move a bill to my Chime account?

You can pay your bill with your Chime account by visiting the merchant's website. Look for the section for billing and payments. Then, enter the payment information on the back of your Chime debit or credit card. If you'd rather pay directly from your Checking Account, you can find your account information in the app by following these steps:

      1. Go to Settings
      2. Scroll to Account info

You should see the bill in your app within 1 or 2 billing cycles. 

What if I have questions about a bill?

If you have questions about a bill, tap the merchant's name and then Contact the merchant.

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Banking services provided by The Bancorp Bank or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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