Why didn't SpotMe® work on a recent transaction?

Chime SpotMe is designed to help cover specific types of transactions when your balance is too low—but it doesn’t apply to everything. If SpotMe didn’t work on your recent transaction, here are some common reasons why.

SpotMe only works for certain transactions

SpotMe covers what we call Qualifying Transactions, which include:

  • Debit card purchases
  • ATM withdrawals
  • Cash back transactions
  • “Over the counter” (OTC) withdrawals

If your transaction falls into one of these categories, SpotMe may apply as long as you’re eligible and within your SpotMe limit.

SpotMe doesn’t apply to these types of transactions

SpotMe won’t cover:

  • Pay Anyone or Split Bill payments
  • Chime Checkbook payments
  • ACH transfers (including direct debits like bill payments)
  • Transfers to your Chime Savings Account

If you tried to use SpotMe for one of these, your transaction would be declined if your balance wasn’t enough to cover it​.

You might have used the Credit Builder version of SpotMe

SpotMe also works with the secured Chime Credit Builder Visa® Credit Card, but there are additional restrictions. For example, SpotMe for Credit Builder can’t be used for:

  • Any purpose that’s illegal under state or federal law (like gambling)
  • Transactions that involve merchants Chime flags as suspicious or potentially linked to illegal activity

Chime reserves the right to deny SpotMe for Credit Builder Account transactions if any associated Chime Credit Card transactions or authorizations are from merchants that appear to be engaged in illegal activities.

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Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

The Chime Visa® Debit Card and the secured Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank.

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