Why am I seeing a SpotMe® error message?

If you're seeing an error message when trying to send or receive a SpotMe Boost, don’t worry. These messages help explain what’s going on and how you can resolve the issue.

Here are the most common SpotMe error messages and what they mean:

"Oops! Looks like your friend may have already received their max Boosts or isn’t participating in Boosts."

This usually means:

  • Your friend has already received the maximum number of Boosts this month, or
  • They’re not currently enrolled in SpotMe Boosts.

What you can do:
 Try sending a Boost to someone else who’s participating in SpotMe.

"This member has already received a SpotMe Boost from you this cycle. Try sending to another friend."

You’ve already sent a Boost to this friend during the current SpotMe cycle.

What you can do:
 Boosts reset monthly, so you can try again next cycle or send to a different friend.

"You can only send a Boost back to the members who have Boosted you this month."

This shows up when:

  • You received a referral Boost, and
  • You're trying to send a Boost to someone who hasn’t Boosted you.

What you can do:
 Send a Boost back only to the person who Boosted you this month.

"Oops! Something went wrong. Try again later. Usually within 24 hours."

This is a general error message.

What you can do:
 Wait a bit and try again later. Most issues resolve within 24 hours.

"This person you are trying to boost is not currently exchanging money or boosts with your account."

You may have been blocked by the other person, or they’ve restricted interactions with your account.

What you can do:
 You won’t be able to send them a Boost. You can still send Boosts to other eligible friends.

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