How do I find my bank partner for my Chime Checking Account?

The issuing bank partner can be found on the back of your Chime Visa® Debit Card. Also, there are two ways to find the issuing bank partner for your checking account in the Chime app:

• Via Chat
• Via the direct deposit form

Option 1: Via Chat

1. Tap the Settings icon in the top left corner of the home screen.
2. Select Help Center from the menu.
3. Scroll down and tap the Chat option.
4. Type "Who is the issuing bank partner for my checking account?" into the chatbot. The chatbot will respond with the bank partner's name.

Option 2: Via Direct Deposit Form

1. Tap the Settings icon in the top left corner of the home screen.
2. Select Direct Deposit Setup from the menu.
3. Tap Get Completed Form to view your direct deposit form. The name of the bank partner is written on the form.
   • You’ll also receive the form via email so you can refer to it any time.