How do you use Connected Accounts?

For users on iOS running app version 3.3 or later, any external bank accounts that have been linked to your Chime Spending Account now appear in a widget on the home page of the Chime mobile app. You can initiate transfers between your accounts from this location.


Why can't I see my balance on my connected account?

If you connected an account before January 2016, you are not able to see the balance of that account in the home-screen-linked accounts widget. To see the balance, delete and relink the account.

To delete your linked account from your Chime Spending Account:

  1. Click your name in the upper-right-hand corner and select Settings.
  2. Scroll down to see the list of accounts
  3. Select the account that you want to delete to expose the Unlink button, and select Unlink.
  4. From the mobile apps, select Settings
    For iPhone: the gear icon in the upper-left-hand corner.
    For Android: the option on the side menu.
  5. Swipe left on the account that you want to delete to expose the Delete button, and select Delete.

To re-add your account:

  1. Visit the Transfers screen using the shortcuts or the Move Money sections of the app.
  2. From the Transfers screen, click your Spending Account.
  3. When you see the option to link another bank account, enter the login details as described above.
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