How do I set up and manage my notifications?

To manage your notifications in your Chime app:

      1. Go to Settings
      2. Tap Notifications.
      3. Switch notifications on or off by tapping the toggle switches.

Frequently asked questions

When I turn on notifications, I don't receive them. What should I do?

You may need to adjust a setting on your device settings if you're not receiving notifications despite having notifications enabled in the Chime app. To troubleshoot: 

  1. Go to Settings > Notifications. 
    • Toggle the switches on and off to enable or disable notifications 
  2. Ensure your device and the app is up to date. Check your device notification settings for the Chime app to ensure that your preferences were not reset.
    • On rare occasions, your latest device software update might reset the notification settings. 
    • Please make sure to check the device notification settings to ensure push notifications for the Chime app are enabled.
  3. Ensure the device is not in Focus, Work, Sleep, or Do Not Disturb mode. 
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