How do I contact Chime?

How to Reach Us

If you need to speak with Chime Member Services or contact us with questions, concerns, or issues, you can reach us:

  • By phone: Call 844-244-6363

Chime Member Services is open:

Monday through Friday: 6 am to 10 pm Central Standard Time (CST)

Saturday and Sunday: 7 am to 9 pm CST

  • Through the Chime mobile app:

Log in to your account at

NOTE: The Chime mobile app is only available on devices using the following versions:

iPhone (iOS 8 or newer)

Android (Jelly Bean, 4.1 or newer) devices




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