How do I get help from Chime?

Chime Member Services is available 24 hours a day, 7 days a week. The quickest way to contact Chime is:

    • Chat with us in your Chime app by tapping the question mark icon.
    • Call us at (844) 244-6363.

You can also use our online resources:

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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