When do I receive my Chime Visa Debit Card after I open a Chime Checking Account?

I just opened my Chime Checking Account! How long until my Chime Visa Debit Card arrives? 

After you open a Checking Account, we get started on personalizing your Chime Visa Debit Card. Your Chime Visa Debit Card is usually placed in the mail within one (1) business day after you open your Checking Account. It typically takes 7-8 business days (i.e., excluding weekends and holidays) for your Chime Visa Debit Card to arrive at your home address. 

If you don't have your Chime Visa Debit Card 8 business days after opening your Checking Account, contact Chime:

  1. Using the Chatbot in your Chime Mobile App
  2. Calling us at 1-844-244-6363

After we verify your home address, we'll send a replacement Chime Card.

I've misplaced my Chime Visa Debit Card. Is it possible to turn off my card?

If your Chime Visa Debit Card is ever lost or stolen, you can temporarily block it:

  1. Open the Chime app
  2. Go to Settings and turn off Chime Card Transactions.
  3. Get a new card:
    1. Go to Settings and click "Replace My Card"
    2. If you have issues with that app, you can call us at 1-844-244-6363

How do I activate my Chime Visa Debit Card?

If you are using the Chime mobile app (version 3.3 or later), you can activate your card directly through the app:

  1. After you log in, you should see a card widget at the top of the app that says "Card Status"
  2. In the widget, you should see a big green button that says "Activate Card".
    1. If you do not see this button, ask the Chatbot "Activate my card"
    2. Chatbot is available from the top right corner of the home screen 
  3. If you have any problems, contact our call center at 1-844-244-6363.
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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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