How do I troubleshoot email verification code issues?

If you don’t receive a verification code by email, try the following:

- Confirm the inbox you’re checking matches the email address associated with your Chime account.
- Check your spam folder.
- Wait a while before trying again.

If you forgot the email address associated with your account, or no longer have access to it, visit How do I update my email address? to learn how to update it.

Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

The Chime Visa® Debit Card and the secured Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank.