How do I troubleshoot email verification code issues?

If you don’t receive a verification code by email, try the following:

- Confirm the inbox you’re checking matches the email address associated with your Chime account.
- Check your spam folder.
- Wait a while before trying again.

If you forgot the email address associated with your account, or no longer have access to it, visit How do I update my email address? to learn how to update it.

Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.