Why couldn’t I get a Credit Builder card?

If you received a qualifying direct deposit of $200 or more but still couldn’t enroll in Credit Builder, please try again later.

If you still need help, tap the question mark icon on the app’s home screen. From there, tap Chat and ask ChimeBot for help. You can also call us at (844) 244-6363.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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