What should I do if the ATM gave me the wrong amount?

If the ATM gave you the wrong amount when using your Chime Visa® Debit Card or Chime Credit Builder Secured Visa® Credit Card, call us at (844) 244-6363. Please have your ATM receipt handy if you have one.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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