Why couldn't I make an ATM withdrawal with my Chime card?

If the ATM declined your transaction, check your Chime app to make sure you have enough money in your account to cover the withdrawal amount. Call us at (844) 244-6363 if your transaction was declined despite having enough money to cover it. Please have your ATM receipt handy if you have one.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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