I got charged an incorrect ATM fee with my Chime Visa® Debit Card or Chime Secured Credit Builder Visa® Credit Card. What should I do?

Please call us at (844) 244-6363 if you believe you were charged an ATM fee incorrectly.

You may also refer to Where can I withdraw cash? for more information about cash withdrawals.

To learn more about fees, check Does Chime charge fees?

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Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

The Chime Visa® Debit Card and the secured Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A., pursuant to licenses from Visa U.S.A. Inc. and may be used everywhere Visa debit or credit cards are accepted. Please see back of your Card for its issuing bank.

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