Is this communication from Chime?

Chime will only communicate with you through our official channels:

    • Email: addresses that end in @chime.com
    • Phone: (844) 244-6363
    • Short code: 24463
    • Twitter: https://twitter.com/chime
    • Facebook: https://www.facebook.com/chime
    • Instagram: https://www.instagram.com/chime/
    • TikTok: https://www.tiktok.com/@chime

To confirm the communication you've received is from us, double-check the email address or look for the blue checkmark next to our name on Twitter, Facebook, TikTok, and Instagram.

In addition, Chime will NEVER

    • Ask you for personal information, such as:
        • Full Social Security Number (We may ask for the last four digits.)
        • Account or routing numbers
        • Debit or credit card number/information (We may ask for the last four digits of a card number.)
        • PIN
        • Username or password
    • Request money in exchange for services
    • Refer to ourselves as “Chime Banking”
    • Refer to our Member Services agents as “ambassadors” or “reps”

If you suspect that your account or personal information is at risk, contact Chime immediately (refer to the article How do I contact Chime?) . We take the privacy and security of your account and personal information seriously.

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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