How do I update my name?

You can update your preferred name in the Chime mobile app or on the Chime website. We’ll use this name when we call, write, or chat with you. 

To update your preferred name, follow the steps below.

Chime app Chime.com
  1. From the home screen, go to Settings.
  2. Next to Personal info, tap Edit.
  3. Tap your name, enter your preferred name in the text field, then tap Continue.

To update your legal name, email us at support@chime.com. Please be prepared to submit verification of your legal name change, such as a marriage certificate, divorce decree, or name change order. 

You may also be asked to provide additional information to verify your account, such as a valid government-issued photo ID or other account information.

Was this article helpful?
1350 out of 3174 found this helpful

Banking services provided by The Bancorp Bank or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

© 2013-2021 Chime. All Rights Reserved.