Where's my direct deposit?

Delays can happen due to factors beyond Chime's control, such as bank holidays or timing from your employer or benefits provider. As soon as Chime receives your deposit, you'll get a push notification and email, provided you've enabled these alerts. Most delays resolve naturally, but if it takes longer than expected, we recommend you contact your employer, payroll provider, or benefits provider to confirm the deposit details.

Here are a few other things you can try:

    • Review your information: Double-check that your account and routing numbers in the app match those given to your employer or benefits provider. To learn more, visit How do I find my Chime account number and routing number?
    • Verify with employer/provider: Confirm the submission of your deposit details with your employer or benefits provider. Errors or delays in their process can affect deposit timing.
    • Understand deposit timing: Deposits may not always arrive early. Timing depends on when the app receives payment files from your employer/provider.
    • Check notifications: Ensure you've enabled push notifications and email alerts in your app to receive immediate updates on deposits. To learn more, visit How do I set up and manage my notifications?
    • Wait for processing: Banks don't process transactions on holidays or weekends, which can delay deposits. To learn more, visit How does Chime handle federal and bank holidays and weekends?
    • Check the Social Security and SSI calendar: These payments follow a specific schedule. To learn more, visit When do I get paid for my Social Security benefits?

 

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Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card and the Chime Visa® Cash Rewards Card are issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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