An active Chime Checking Account is required to keep your Chime Wireless plan.
If your Checking Account is closed, your Wireless service will end at the end of your current billing cycle. After that, you won’t be able to use talk, text, or use data.
If you have questions about why your account was closed, contact Chime Member Services at (844) 244-6363 to review your situation and discuss possible next steps.
If you’d like to transfer (port out) your phone number to another carrier, contact Chime Member Services at (844) 244-6363 to start the process. We recommend beginning this before your service pauses to help avoid interruptions.
Important: If your existing phone number is not ported out within 60 days after your billing cycle ends, your phone number will be permanently released and can’t be recovered.