TPG/SBTPG deposits
Chime typically accepts tax refund deposits from Santa Barbara Tax Products Group, also known as TPG, SBTPG, or STPG. These are common tax preparation services that deduct filing fees directly from your refund before depositing the remainder.
In some cases, a deposit from Santa Barbara Tax Products Group,may require additional verification before Chime can release the funds. During tax season, you might receive an email from Chime asking you to confirm some information. If you get a verification request, follow the instructions as soon as possible — delays in responding can slow down access to your refund.
ID verification for large refunds
If your refund requires identity verification, you should receive an email and a push notification from Chime with instructions. You'll need to provide a valid, unexpired government-issued photo ID. Accepted forms include:
State-issued driver's license
State-issued identification card
Federally issued permanent resident card
Make sure your ID is clear, legible, and not expired before submitting it. Submitting a blurry or expired ID will cause delays.
Questions? Chat with Chime support in the app or call (844) 244-6363, available 24/7.
For general refund timing, see When will I receive my tax refund?
*Chime does not provide tax advice. Please consult your accountant for tailored tax guidance.