If you need to dispute a rent reporting item on your credit report, please reach out to Boom directly. They handle all credit report disputes related to rent reporting with the three major credit bureaus.
How do I contact Boom?
You can reach Boom in a few ways:
Chat: Click the Help button on the Rent Reporting page, or use the chat icon at the bottom right corner of boompay.app/renters.
- Email: Send a message to hello@boompay.app.
Need phone support?
Boom offers phone support for credit reporting issues only, and by appointment. To request a call:
Call 415-940-7235.
If prompted, leave your name, email, and a brief description of the issue.
A Boom team member will follow up by text or email to schedule a troubleshooting call.